{"id":511,"date":"2019-08-26T16:12:32","date_gmt":"2019-08-26T20:12:32","guid":{"rendered":"http:\/\/plumbingtucson.com\/?page_id=511"},"modified":"2023-08-22T11:42:20","modified_gmt":"2023-08-22T15:42:20","slug":"about-us","status":"publish","type":"page","link":"https:\/\/plumbingtucson.com\/about-us\/","title":{"rendered":"ABOUT US"},"content":{"rendered":"<p><section data-parallax-background-speed=\"5\"  class=\"fw-main-row-custom fw-main-row-top fw-section-no-padding fw-content-overlay-custom fw_theme_bg_fw-custom fw-section-image auto  parallax-section fw-section-position-back tf-sh-5bb687f753122e5815e98c50df401a1f\"  style=\"margin-bottom:-50px; background-image:url(https:\/\/plumbingtucson.com\/wp-content\/uploads\/2019\/08\/Cover_2019-03-0413.01.52.jpg); background-repeat: no-repeat; background-position: center center; background-size: cover;\"  >\n\t\t<div class=\"fw-main-row-overlay fw_theme_bg_color_1\" style=\"opacity: 0.8;\"><\/div>\t<div class=\"fw-container\" >\n\t\t<div class=\"fw-row\">\n\t<div id=\"column-662c58415fb06\" class=\"fw-col-sm-12 tf-sh-813af60e43fc9de4bc34428ea780a740  fw-col-no-padding\" >\n\t<div class=\"fw-wrap-col-inner clearfix  \"   >\n\t\t\t\t<div class=\"fw-col-inner\">\n\t\t\t<div class=\"fw-heading fw-heading-left  tf-sh-c75082480c7437a7e33504d950046d14\" >\n\t\t\t<h1 class=\"fw-special-title\">ABOUT PLUMBING 360<\/h1>\n\t\n\t\n\t<\/div><div class=\"fw-heading fw-heading-left  fw-tablet-hide-element fw-mobile-hide-element tf-sh-43a735548a686f9f8994a1a9e78a1302\" >\n\t\t\t<h2 class=\"fw-special-title\">We Turn Your Mess, Into Less Stress!<\/h2>\n\t\n\t\n\t<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>\n\n\t<\/div>\n\t<\/section><section   class=\"fw-main-row-custom fw-content-overlay-custom auto  fw-section-position-front tf-sh-d353ae20fa4b499b6a13c7626f61e7fd\"  style=\"margin-bottom:-50px;\"  >\n\t\t\t<div class=\"fw-container fw_theme_bg_color_5\" >\n\t\t<div class=\"fw-row\">\n\t<div id=\"column-662c5841605c4\" class=\"fw-col-sm-6 tf-sh-2ed081df2677038b0a2d6f7edd716d54\" >\n\t<div class=\"fw-wrap-col-inner clearfix  \"   >\n\t\t\t\t<div class=\"fw-col-inner\">\n\t\t\t<div class=\"fw-heading fw-heading-left  fw-desktop-hide-element fw-tablet-landscape-hide-element tf-sh-7c8db8e91bd6b38f45728d6f33e532dd\" >\n\t\t\t<h2 class=\"fw-special-title\">We Turn Your Mess,<br>Into Less Stress!<\/h2>\n\t\n\t\n\t<\/div>\n\t\n\t\t<div class=\"fw-block-image-parent  \"  style=\"width: 100%; \">\n\t\t\t<span class=\"fw-block-image-child fw-ratio-3-2 fw-ratio-container\">\n\t\t\t\t<noscript itemscope itemtype=\"https:\/\/schema.org\/ImageObject\" itemprop=\"image\"><img decoding=\"async\" src=\"https:\/\/plumbingtucson.com\/wp-content\/uploads\/2019\/09\/truck.jpg\"  alt=\"truck\" data-maxdpr=\"1.7\" class=\"lazyload\" \/><meta itemprop=\"url\" content=\"https:\/\/plumbingtucson.com\/wp-content\/uploads\/2019\/09\/truck.jpg\"><meta itemprop=\"width\" content=\"900\"><meta itemprop=\"height\" content=\"600\"><\/noscript><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-sizes=\"auto\" data-srcset=\"https:\/\/plumbingtucson.com\/wp-content\/uploads\/2019\/09\/truck-300x200.jpg 300w, https:\/\/plumbingtucson.com\/wp-content\/uploads\/2019\/09\/truck-768x512.jpg 768w, https:\/\/plumbingtucson.com\/wp-content\/uploads\/2019\/09\/truck-900x600.jpg 900w, https:\/\/plumbingtucson.com\/wp-content\/uploads\/2019\/09\/truck-600x400.jpg 600w, https:\/\/plumbingtucson.com\/wp-content\/uploads\/2019\/09\/truck.jpg 900w\"   alt=\"truck\" data-maxdpr=\"1.7\" class=\"lazyload\" \/>\t\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\n\t\n<div class=\"fw-divider-space  fw-custom-space  clearfix\" style=\"height:20px;\" ><\/div>\t<a href=\"\/service-areas\/\" target=\"_self\" class=\"fw-btn tf-sh-c65aafc21d5ca521e0171b5891263774 fw-btn-full fw-btn-lg   fw-btn-1\"  style=\"\">\n\t\t<span >\n\t\t\tCLICK TO VIEW OUR SERVICE AREAS\t\t<\/span>\n\t<\/a>\n\t\t<\/div>\n\t<\/div>\n<\/div><div id=\"column-662c584161648\" class=\"fw-col-sm-6 tf-sh-a10e61ee313a338e0d5f83810e9acb6e\" >\n\t<div class=\"fw-wrap-col-inner clearfix  \"   >\n\t\t\t\t<div class=\"fw-col-inner\">\n\t\t\t<div class=\"fw-heading fw-heading-left  tf-sh-daf4525b3ffc95fc63010724b9387627\" >\n\t\t\t<h2 class=\"fw-special-title\">Your <b>reliable<\/b> provider of <b>quality plumbing services<\/b> in Tucson, AZ. Available 24\/7 for emergencies!<\/h2>\n\t\n\t\n\t<\/div>\t<div  class=\"fw-divider tf-sh-d07c37a3c0edef2a56934e5ea1b21866  fw-divider-align-left fw-line-solid fw-divider-line   fw_theme_border_only_color_3\"  style=\"width:75%; padding-top:2px; margin-bottom:17px; \" ><\/div>\n<div class=\"fw-text-box tf-sh-9211c5fd3499396047c1c7e0a5f35df0 \" >\n\t<div class=\"fw-text-inner\">\n\t\t<p>Since 2002, Plumbing 360 has been Tucson\u2019s trusted team for exceptional service and guaranteed craftsmanship. We hold firm in the belief that honesty, integrity and quality are essential to our work. That\u2019s why with each repair, replacement or installation, we strive to go the extra mile -- treating your home or business with respect and providing educational insight along the way. And in the case of an emergency, we\u2019re ready around the clock to offer a practical solution so you can get back to your work, family and life. Feel free to reach out if we can be of assistance. We\u2019re here to help and happy to be your go-to plumbers!<\/p>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>\n\n\t<\/div>\n\t<\/section><section   class=\"fw-main-row-custom  fw_theme_bg_color_1 auto  fw-section-position-back tf-sh-b63a3730ab674bbf9bac18de27b0963c\"    >\n\t\t\t<div class=\"fw-container\" >\n\t\t<div class=\"fw-row\">\n\t<div id=\"column-662c5841623e4\" class=\"fw-col-sm-12 tf-sh-d1412999399ffef96e9f7ebf94a230d9\" >\n\t<div class=\"fw-wrap-col-inner clearfix  \"   >\n\t\t\t\t<div class=\"fw-col-inner\">\n\t\t\t<div class=\"fw-heading fw-heading-center  tf-sh-edc58b1608d4d568aa865058f7e91065\" >\n\t\t\t<h3 class=\"fw-special-title\">FREQUENTLY ASKED QUESTIONS<\/h3>\n\t\n\t\n\t<\/div>\t<div  class=\"fw-divider tf-sh-225c6166673c41384326a17c9d014e9e  fw-divider-align-center fw-line-solid fw-divider-line   fw_theme_border_only_color_3\"  style=\"width:75%; padding-top:2px; margin-bottom:17px; \" ><\/div>\n<div class=\"fw-text-box tf-sh-b0f8fee5ab09ed5580ffbc0c1e957b12 \" >\n\t<div class=\"fw-text-inner\">\n\t\t<p><strong>What is your hourly rate?<\/strong><br \/>Plumbing 360 does not charge by time and material; instead we charge by the job. You will get a price up front in writing before we start any work. If the job takes longer than expected, you don\u2019t pay a dime more. The management at Plumbing 360 uses a national pricing guide called Straight Forward Pricing - it makes sense for both the consumer and Plumbing 360.<\/p>\n<p><strong>Do you charge for travel time or trip charge?<\/strong><br \/>There is a service fee to get a technician out to you. Most companies build the cost of their service fee into their pricing. We have jobs as low as $66 - we can do this by not hiding the service fee. Also, companies that give free estimates send commission-based technicians. Whose best interest do you think the have? Yours or theirs?<\/p>\n<p><strong>What are your business hours?<\/strong><br \/>We have technicians available Monday - Friday from 8am - 6pm.<br \/>And we offer 24 hour emergency service 7 days a week.<\/p>\n<p><strong>Do you charge extra for after hours work?<\/strong><br \/>No, not for the work. The job will be quoted using our Straightforward Pricing guide that we use during normal business hours. However, the Service Fee to get a technician out does change to an Emergency Service Fee cost.<\/p>\n<p><strong>Do you charge extra for holidays?<\/strong><br \/>We do have an extra holiday charge. The technicians get 100% of it. We feel that if they have to be out on a job instead of with their family, it should be worth their while.<\/p>\n<p><strong>What is your response time?<\/strong><br \/>If it's an after-hours emergency, our response time is 60 minutes. We generally can do same day appointments and we ask for a 3-hour window. If we are booked and it is something that can wait, we will ask you if we can schedule for the next day. If it is something urgent and we are booked, we will make it out to your house that day either by moving the schedule around or arriving after business hours.<\/p>\n<p><strong>If you give me a quote, will you ever exceed that price?<\/strong><br \/>Not for the work listed on the quote. But sometimes we will run into unusual situations after we start the job that may require additional work. We will always stop, inform you of the situation and complete another quote for any additional work. We will always present them to you for approval.<\/p>\n<p><strong>Are you licensed bonded and insured?<\/strong><br \/>Yes, we are licensed by the State of Arizona (ROC # 268832). Remember, if you hire an unlicensed contractor and anything goes wrong, the Register of Contractors cannot help you recover your funds. Also, you may have a problem with your insurance company paying for any related damages. Plumbing 360 carries General Liability Insurance, Workmen\u2019s Compensation Insurance and insurance on all of our vehicles. For all of our Commercial Property clients, we can provide all necessary wavier of subrogation endorsements as well as the \u201cadditional insured\u201d endorsement your firm requires.<\/p>\n<p><strong>What are your payment methods?<\/strong><br \/>Plumbing 360 accepts personal checks, cash, Visa MasterCard, American Express and Discover. For approved clients, we also offer Net 30 day billing. We also offer financing options OAC.<\/p>\n<p><strong>Are your Technicians sub-contractors or employees?<\/strong><br \/>Plumbing 360 only has employees. All of our employees must be drug-free and pass a stringent criminal background check. Each individual hired by Plumbing 360 is qualified to properly represent our company.<\/p>\n<p><strong>Was your company name Senor Rooter before? Why did you change your name?<\/strong><br \/>Yes and very proud of it. We felt the company would have better job exposure with this new name.<\/p>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>\n\n\t<\/div>\n\t<\/section><section data-parallax-background-speed=\"5\"  class=\"fw-main-row-custom  fw_theme_bg_fw-custom fw-section-image auto  parallax-section fw-section-position-back tf-sh-afbb7f79bd09f51f50e08575ee388ca0\"  style=\" background-image:url(https:\/\/plumbingtucson.com\/wp-content\/uploads\/2019\/08\/plumber-paralax.jpg); background-repeat: no-repeat; background-position: center center; background-size: cover;\"  >\n\t\t<div class=\"fw-main-row-overlay fw_theme_bg_color_3\" style=\"opacity: 0.8;\"><\/div>\t<div class=\"fw-container\" >\n\t\t<div class=\"fw-row\">\n\t<div id=\"column-662c58416321c\" class=\"fw-col-sm-12 tf-sh-b6ae81bfe53c175781109f84912c7ef7\" >\n\t<div class=\"fw-wrap-col-inner clearfix  \"   >\n\t\t\t\t<div class=\"fw-col-inner\">\n\t\t\t<div class=\"fw-heading fw-heading-center  fw-heading-with-subtitle fw-mobile-hide-element tf-sh-43b767dc05b311a29c74e541da110ac5\" >\n\t\t\t<h3 class=\"fw-special-title\">24\/7 EMERGENCY PLUMBING SERVICE IS ALWAYS AVAILABLE!<\/h3>\n\t\n\t\n\t\t\t<div class=\"fw-special-subtitle\">CALL US NOW: <span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"tel:5208892900\">(520) 889-2900<\/a><\/span><\/div>\n\t<\/div><div class=\"fw-heading fw-heading-center  fw-heading-with-subtitle fw-desktop-hide-element fw-tablet-landscape-hide-element fw-tablet-hide-element tf-sh-1f9155317ef8891091ca9c4bd36982ad\" >\n\t\t\t<h3 class=\"fw-special-title\">24\/7 EMERGENCY PLUMBING SERVICE IS ALWAYS AVAILABLE!<\/h3>\n\t\n\t\n\t\t\t<div class=\"fw-special-subtitle\">CALL US NOW: <br><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"tel:5208892900\">(520) 889-2900<\/a><\/span><\/div>\n\t<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>\n\n\t<\/div>\n\t<\/section><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ABOUT PLUMBING 360 We Turn Your Mess, Into Less Stress! We Turn Your Mess,Into Less Stress! CLICK TO VIEW OUR SERVICE AREAS Your reliable provider of quality plumbing services in Tucson, AZ. Available 24\/7 for emergencies! Since 2002, Plumbing 360 has been Tucson\u2019s trusted team for exceptional service and guaranteed craftsmanship. We hold firm in [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"visual-builder-template.php","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Plumbing 360 | Plumber in Tucson, AZ and the surrounding areas<\/title>\n<meta name=\"description\" content=\"Plumbing 360 is your local expert plumber in Tucson, AZ and the surrounding areas. Call us today to learn more about our 100% Satisfaction Guarantee!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/plumbingtucson.com\/about-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plumbing 360 | Plumber in Tucson, AZ and the surrounding areas\" \/>\n<meta property=\"og:description\" content=\"Plumbing 360 is your local expert plumber in Tucson, AZ and the surrounding areas. Call us today to learn more about our 100% Satisfaction Guarantee!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/plumbingtucson.com\/about-us\/\" \/>\n<meta property=\"og:site_name\" content=\"Plumbing 360\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-22T15:42:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/plumbingtucson.com\/wp-content\/uploads\/2019\/09\/truck.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/plumbingtucson.com\/about-us\/\",\"url\":\"https:\/\/plumbingtucson.com\/about-us\/\",\"name\":\"Plumbing 360 | Plumber in Tucson, AZ and the surrounding areas\",\"isPartOf\":{\"@id\":\"https:\/\/plumbingtucson.com\/#website\"},\"datePublished\":\"2019-08-26T20:12:32+00:00\",\"dateModified\":\"2023-08-22T15:42:20+00:00\",\"description\":\"Plumbing 360 is your local expert plumber in Tucson, AZ and the surrounding areas. Call us today to learn more about our 100% Satisfaction Guarantee!\",\"breadcrumb\":{\"@id\":\"https:\/\/plumbingtucson.com\/about-us\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/plumbingtucson.com\/about-us\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/plumbingtucson.com\/about-us\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/plumbingtucson.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ABOUT US\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/plumbingtucson.com\/#website\",\"url\":\"https:\/\/plumbingtucson.com\/\",\"name\":\"Plumbing 360\",\"description\":\"Top plumber in Tucson, Arizona\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/plumbingtucson.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Plumbing 360 | Plumber in Tucson, AZ and the surrounding areas","description":"Plumbing 360 is your local expert plumber in Tucson, AZ and the surrounding areas. Call us today to learn more about our 100% Satisfaction Guarantee!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/plumbingtucson.com\/about-us\/","og_locale":"en_US","og_type":"article","og_title":"Plumbing 360 | Plumber in Tucson, AZ and the surrounding areas","og_description":"Plumbing 360 is your local expert plumber in Tucson, AZ and the surrounding areas. Call us today to learn more about our 100% Satisfaction Guarantee!","og_url":"https:\/\/plumbingtucson.com\/about-us\/","og_site_name":"Plumbing 360","article_modified_time":"2023-08-22T15:42:20+00:00","og_image":[{"url":"https:\/\/plumbingtucson.com\/wp-content\/uploads\/2019\/09\/truck.jpg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/plumbingtucson.com\/about-us\/","url":"https:\/\/plumbingtucson.com\/about-us\/","name":"Plumbing 360 | Plumber in Tucson, AZ and the surrounding areas","isPartOf":{"@id":"https:\/\/plumbingtucson.com\/#website"},"datePublished":"2019-08-26T20:12:32+00:00","dateModified":"2023-08-22T15:42:20+00:00","description":"Plumbing 360 is your local expert plumber in Tucson, AZ and the surrounding areas. Call us today to learn more about our 100% Satisfaction Guarantee!","breadcrumb":{"@id":"https:\/\/plumbingtucson.com\/about-us\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/plumbingtucson.com\/about-us\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/plumbingtucson.com\/about-us\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/plumbingtucson.com\/"},{"@type":"ListItem","position":2,"name":"ABOUT US"}]},{"@type":"WebSite","@id":"https:\/\/plumbingtucson.com\/#website","url":"https:\/\/plumbingtucson.com\/","name":"Plumbing 360","description":"Top plumber in Tucson, Arizona","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/plumbingtucson.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/plumbingtucson.com\/wp-json\/wp\/v2\/pages\/511"}],"collection":[{"href":"https:\/\/plumbingtucson.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/plumbingtucson.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/plumbingtucson.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/plumbingtucson.com\/wp-json\/wp\/v2\/comments?post=511"}],"version-history":[{"count":2,"href":"https:\/\/plumbingtucson.com\/wp-json\/wp\/v2\/pages\/511\/revisions"}],"predecessor-version":[{"id":1343,"href":"https:\/\/plumbingtucson.com\/wp-json\/wp\/v2\/pages\/511\/revisions\/1343"}],"wp:attachment":[{"href":"https:\/\/plumbingtucson.com\/wp-json\/wp\/v2\/media?parent=511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}